Quality Management system (QMS) is determination of rules for co-ordination of all interacting activities and processes carried out in companies. The only aim is to reach of permanent quality of products or services.
Eight principles of Quality Management System
Orientation to client: companies depend on their clients. Therefore, they should understand todays and future clients’ requirements, they should meet the requirements and try to surpass their expectation.
Leadership: managers and other accountable employees advance the unity and strategy of the company. They create suitable working environment which is necessary for employees to co-operate for achievements of determined aims.
Involvement of employees: all employees working at each level are a base of each organization. Their involvement in aims of the company enables sourcing their knowledge and skills for development of the company.
Process approach: it is necessary to lead all activities as a process. Just by this way it is the most effective to reach all goals.
Systemic approach to management system: description, understanding and leading of system of all interactive processes focused on the aim helps to efficiency of the company.
Permanent improvement should be one of strategic aims of each company
Decision should be based on facts, evidence and analysis
style="text-align: justify;">Reciprocally profitable business relations
Why to implement the Quality management system
You can reach effective system of management
You can define all processes exactly and measure them
You can divide processes depending on responsible employees, you can determine each responsibility
You can build up system of checks which should minimize origins of complains
You can optimize costs
You can reach planned results
Why to certificate the Quality management system?
Certification of the Quality management system is evaluation of fulfilling all rules determined in the norm. This certification can do just accredited certification body. You can use the certificate to prove your quality management system.
Accredited files of QMS
sequence number
Title of field
NACE code
1
A1 - Crop and animal production, hunting and related service activities
1
2
A1.1 - Growing of non-perennial crops
1.1
3
A1.2 - Growing of perennial crops
1.2
4
A1.3 - Plant propagation
1.3
5
A1.4 - Animal production
1.4
6
A1.5 - Mixed farming
1.5
7
A1.6 - Support activities to agriculture and post-harvest crop activities
1.6
8
A1.7 - Hunting, trapping and related service activities
1.7
9
C10.9 - Manufacture of prepared animal feeds
10.9
10
Food products and beverages, tobacco products
11
11
*obor_347
11.01
12
*obor_348
11.02
13
*obor_349
11.03
14
*obor_350
11.04
15
*obor_351
11.05
16
*obor_352
11.06
17
*obor_353
11.07
18
C13 - Manufacture of textiles
13
19
C13.1 - Preparation and spinning of textile fibres
13.1
20
C13.2 - Weaving of textiles
13.2
21
C13.3 - Finishing of textiles
13.3
22
C13.9 - Manufacture of other textiles
13.9
23
C14 - manufacture of clothing items (excluding fur clothing)
14
24
C14.1 - manufacture of clothing items (excluding fur clothing)
14.1
25
C14.2 - manufacture of fur articles
14.2
26
C14.3 - manufacture of hosiery articles
14.3
27
C16 - Manufacture of wood and of products of wood and cork, except furniture; manufacture of articles of straw and plaiting materials
16
28
C16.1 - Sawmilling and planing of wood
16.1
29
C16.2 - Manufacture of products of wood, cork, straw and plaiting materials
16.2
30
C17 - Manufacture of paper and paper products
17
31
C17.1 - Manufacture of pulp, paper and paperboard
17.1
32
C17.2 - Manufacture of articles of paper and paperboard
17.2
33
C18 - Printing and reproduction of recorded media
18
34
C18.1 - Printing and service activities related to printing
18.1
35
C18.2 - Reproduction of recorded media
18.2
36
A2 - Forestry and logging
2
37
A2.1 - Silviculture and other forestry activities
2.1
38
A2.2 - Logging
2.2
39
A2.3 - Gathering of wild growing non-wood products
2.3
40
A2.4 - Support services to forestry
2.4
41
*obor_354
20
42
*obor_239
20.1
43
*obor_240
20.2
44
C20.3 - Manufacture of paints, varnishes and similar coatings, printing ink and mastics
20.3
45
C20.4 - Manufacture of soap and detergents, cleaning and polishing preparations, perfumes and toilet preparations
20.4
46
C20.5 - Manufacture of other chemical products
20.5
47
*obor_241
20.6
48
*obor_341
22.1
49
C22.2 - Manufacture of plastics products
22.2
50
C23.5 - Manufacture of cement, lime and plaster
23.5
51
C23.6 - Manufacture of articles of concrete, cement and plaster
23.6
52
C24 - Manufacture of basic metals
24
53
C24.1 - Manufacture of basic iron and steel and of ferro-alloys
24.1
54
C24.2 - Manufacture of tubes, pipes, hollow profiles and related fittings, of steel
24.2
55
C24.3 - Manufacture of other products of first processing of steel
24.3
56
C24.4 - Manufacture of basic precious and other non-ferrous metals
24.4
57
C24.5 - Casting of metals
24.5
58
C25 - Manufacture of fabricated metal products, except machinery and equipment
25
59
C25.1 - Manufacture of structural metal products
25.1
60
C25.2 - Manufacture of tanks, reservoirs and containers of metal
25.2
61
C25.3 - Manufacture of steam generators, except central heating hot water boilers
25.3
62
C25.5 - Forging, pressing, stamping and roll-forming of metal; powder metallurgy
25.5
63
C25.6 - Treatment and coating of metals; machining
25.6
64
C25.7 - Manufacture of cutlery, tools and general hardware
25.7
65
C25.9 - Manufacture of other fabricated metal products
25.9
66
C26 - Manufacture of computer, electronic and optical products
26
67
C26.1 - Manufacture of electronic components and boards
26.1
68
C26.2 - Manufacture of computers and peripheral equipment
26.2
69
C26.3 - Manufacture of communication equipment
26.3
70
C26.4 - Manufacture of consumer electronics
26.4
71
C26.5 - Manufacture of instruments and appliances for measuring, testing and navigation; watches and clocks
26.5
72
C26.6 - Manufacture of irradiation, electromedical and electrotherapeutic equipment
26.6
73
C26.7 - Manufacture of optical instruments and photographic equipment
26.7
74
C26.8 - Manufacture of magnetic and optical media
26.8
75
C27 - Manufacture of electrical equipment
27
76
C27.1 - Manufacture of electric motors, generators, transformers and electricity distribution and control apparatus
27.1
77
C27.2 - Manufacture of batteries and accumulators
27.2
78
C27.3 - Manufacture of wiring and wiring devices
27.3
79
C27.4 - Manufacture of electric lighting equipment
27.4
80
C27.5 - Manufacture of domestic appliances
27.5
81
C27.9 - Manufacture of other electrical equipment
27.9
82
C28 - Manufacture of machinery and equipment n.e.c.
28
83
C28.1 - Manufacture of general-purpose machinery
28.1
84
C28.2 - Manufacture of other general-purpose machinery
28.2
85
C28.3 - Manufacture of agricultural and forestry machinery
28.3
86
C28.4 - Manufacture of metal forming machinery and machine tools
28.4
87
C28.9 - Manufacture of other special-purpose machinery
28.9
88
C31 - Manufacture of furniture
31
89
*obor_372
31.01
90
*obor_373
31.02
91
*obor_374
31.03
92
*obor_375
31.09
93
C32 - Other manufacturing
32
94
C32.1 - Manufacture of jewellery, bijouterie and related articles
32.1
95
C32.2 - Manufacture of musical instruments
32.2
96
C32.3 - Manufacture of sports goods
32.3
97
C32.4 - Manufacture of games and toys
32.4
98
C32.5 - Manufacture of medical and dental instruments and supplies
32.5
99
C32.9 - Manufacturing n.e.c.
32.9
100
C33 - Repair and installation of machinery and equipment
33
101
C33.1.1 - Repair of fabricated metal products
33.11
102
C33.1.2 - Repair of machinery
33.12
103
C33.1.3 - Repair of electronic and optical equipment
33.13
104
C33.1.4 - Repair of electrical equipment
33.14
105
C33.2 - Installation of industrial machinery and equipment
33.2
106
E37 - Sewerage
37
107
E38.1 - Waste collection
38.1
108
E38.2 - Waste treatment and disposal
38.2
109
E38.3 - Materials recovery
38.3
110
E39 - Remediation activities and other waste management services
39
111
F41 - Construction of buildings
41
112
F41.1 - Development of building projects
41.1
113
F41.2 - Construction of residential and non-residential buildings
41.2
114
F42 - Civil engineering
42
115
F42.1 - Construction of roads and railways
42.1
116
F42.2 - Construction of utility projects
42.2
117
F42.9 - Construction of other civil engineering projects
42.9
118
F43 - Specialised construction activities
43
119
F43.1 - Demolition and site preparation
43.1
120
F43.2 - Electrical, plumbing and other construction installation activities
43.2
121
F43.3 - Building completion and finishing
43.3
122
F43.9 - Other specialised construction activities
43.9
123
G45 - Wholesale and retail trade and repair of motor vehicles and motorcycles
45
124
G45.1 - Sale of motor vehicles
45.1
125
G45.2 - Maintenance and repair of motor vehicles
45.2
126
G45.3 - Sale of motor vehicle parts and accessories
45.3
127
G45.4 - Sale, maintenance and repair of motorcycles and related parts and accessories
45.4
128
G46 - Wholesale trade, except of motor vehicles and motorcycles
46
129
G46.1 - Wholesale on a fee or contract basis
46.1
130
G46.2 - Wholesale of agricultural raw materials and live animals
46.2
131
G46.3 - Wholesale of food, beverages and tobacco
46.3
132
G46.4 - Wholesale of household goods
46.4
133
G46.5 - Wholesale of information and communication equipment
46.5
134
G46.6 - Wholesale of other machinery, equipment and supplies
46.6
135
G46.7 - Other specialised wholesale
46.7
136
G46.9 - Non-specialised wholesale trade
46.9
137
G47 - Retail trade, except of motor vehicles and motorcycles
47
138
G47.1 - Retail sale in non-specialised stores
47.1
139
G47.2 - Retail sale of food, beverages and tobacco in specialised stores
47.2
140
G47.3 - Retail sale of automotive fuel in specialised stores
47.3
141
G47.4 - Retail sale of information and communication equipment in specialised stores
47.4
142
G47.5 - Retail sale of other household equipment in specialised stores
47.5
143
G47.6 - Retail sale of cultural and recreation goods in specialised stores
47.6
144
G47.7 - Retail sale of other goods in specialised stores
47.7
145
G47.8 - Retail sale via stalls and markets
47.8
146
G47.9 - Retail trade not in stores, stalls or markets
47.9
147
H49.3 - Other passenger land transport
49.3
148
H49.4 - Freight transport by road and removal services
49.4
149
*obor_346
49.5
150
H51.1 - Passenger air transport
51.1
151
H51.2 - Freight air transport
51.21
152
H52 - Warehousing and support activities for transportation
52
153
H52.1 - Warehousing and storage
52.1
154
H52.2 - Support activities for transportation
52.2
155
I55 - Accommodation
55
156
I55.1 - Hotels and similar accommodation
55.1
157
I55.2 - Holiday and other short-stay accommodation
55.2
158
I55.3 - Camping grounds, recreational vehicle parks and trailer parks
55.3
159
I55.9 - Other accommodation
55.9
160
I56 - Food and beverage service activities
56
161
I56.1 - Restaurants and mobile food service activities
56.1
162
I56.2 - Event catering and other food service activities
56.2
163
I56.3 - Beverage serving activities
56.3
164
J58.1 - Publishing of books, periodicals and other publishing activities
58.1
165
J58.2 - Software publishing
58.2
166
J59.2 - Sound recording and music publishing activities
59.2
167
J61 - Telecommunications
61
168
J61.1 - Wired telecommunications activities
61.1
169
J61.2 - Wireless telecommunications activities
61.2
170
J61.3 - Satellite telecommunications activities
61.3
171
J61.9 - Other telecommunications activities
61.9
172
J62 - Computer programming, consultancy and related activities
62
173
J63.1 - Data processing, hosting and related activities; web portals
63.1
174
J63.9 - Other information service activities
63.9
175
K64.1.9 - Other monetary intermediation
64.19
176
K64.9 - Other financial service activities, except insurance and pension funding
64.9
177
L68 - Real estate activities
68
178
*obor_365
68.1
179
*obor_366
68.2
180
*obor_367
68.3
181
M69 - Legal and accounting activities
69
182
M69.1 - Legal activities
69.1
183
M69.2 - Accounting, bookkeeping and auditing activities; tax consultancy
69.2
184
M70 - Activities of head offices; management consultancy activities
70
185
M70.1 - Activities of head offices
70.1
186
M70.2 - Management consultancy activities
70.2
187
M71 - Architectural and engineering activities; technical testing and analysis
71
188
M71.1 - Architectural and engineering activities and related technical consultancy
71.1
189
M71.2 - Technical testing and analysis
71.2
190
M72 - Scientific research and development
72
191
M72.1 - Research and experimental development on natural sciences and engineering
72.1
192
M72.2 - Research and experimental development on social sciences and humanities
72.2
193
M73 - Advertising and market research
73
194
M73.1 - Advertising
73.1
195
M73.2 - Market research and public opinion polling
73.2
196
M74 - Other professional, scientific and technical activities
74
197
M74.1 - Specialised design activities
74.1
198
M74.2 - Photographic activities
74.2
199
M74.3 - Translation and interpretation activities
74.3
200
M74.9 - Other professional, scientific and technical activities n.e.c.
74.9
201
N77 - Rental and leasing activities
77
202
N77.1 - Renting and leasing of motor vehicles
77.1
203
N77.2 - Renting and leasing of personal and household goods
77.2
204
N77.3 - Renting and leasing of other machinery, equipment and tangible goods
77.3
205
N77.4 - Leasing of intellectual property and similar products, except copyrighted works
77.4
206
N78 - Employment activities
78
207
N78.1 - Activities of employment placement agencies
78.1
208
N78.2 - Temporary employment agency activities
78.2
209
N78.3 - Other human resources provision
78.3
210
N79 - Travel agency, tour operator and other reservation service and related activities
79
211
*obor_368
79.1
212
*obor_369
79.9
213
N80 - Security and investigation activities
80
214
N80.1 - Private security activities
80.1
215
N80.2 - Security systems service activities
80.2
216
N80.3 - Investigation activities
80.3
217
N81 - Services to buildings and landscape activities
81
218
N81.1 - Combined facilities support activities
81.1
219
N81.2 - Cleaning activities
81.2
220
N81.3 - Landscape service activities
81.3
221
N82 - Office administrative, office support and other business support activities
82
222
N82.1 - Office administrative and support activities
82.1
223
N82.2 - Activities of call centres
82.2
224
N82.3 - Organisation of conventions and trade shows
82.3
225
N82.9 - Business support service activities n.e.c.
82.9
226
O84 - Public administration and defence; compulsory social security
84
227
O84.1 - Administration of the State and the economic and social policy of the community
84.1
228
O84.2 - Provision of services to the community as a whole
84.2
229
O84.3 - Compulsory social security activities
84.3
230
P85 - Education
85
231
P85.1 - Pre-primary education
85.1
232
P85.2 - Primary education
85.2
233
P85.3 - Secondary education
85.3
234
P85.4 - Higher education
85.4
235
P85.5 - Other education
85.5
236
P85.6 - Educational support activities
85.6
237
Q86 - Human health activities
86
238
Q86.1 - Hospital activities
86.1
239
Q86.2.1 - General medical practice activities
86.21
240
Q86.2.2 - Specialist medical practice activities
86.22
241
Q86.9 - Other human health activities
86.9
242
Q87 - Residential care activities
87
243
Q87.1 - Residential nursing care activities
87.1
244
Q87.2 - Residential care activities for mental retardation, mental health and substance abuse
87.2
245
Q87.3 - Residential care activities for the elderly and disabled
87.3
246
Q87.9 - Other residential care activities
87.9
247
Q88 - Social work activities without accommodation
88
248
Q88.1 - Social work activities without accommodation for the elderly and disabled
88.1
249
Q88.9 - Other social work activities without accommodation
88.9
250
R92 - Gambling and betting activities
92
251
*obor_370
93
252
*obor_371
93.1
253
Other entertainment and recreation activities
93.2
254
Other entertainment and recreation activities
93.2
255
S95.1 - Repair of computers and communication equipment